Marketing a Service for Profit
This handbook provides a thorough understanding of key service marketing concepts, and how these can be applied to improve turnover, efficiency, and above all, profitability. Addressing the needs of all professional service users, from accountants to zoo keepers, the volume aims to provide the reader with the confidence to market a service to the right audience with the right approach.
Marketing Best Practices
The Dryden Press has brought together sixteen of the best and brightest authors in marketing to create the most cutting – edge text to hit the principles market in years. The premise behind Marketing: Best Practices was to combine the expertise of leading marketers into a principle text that offers the best of the best in every chapter. Each chapter is penned by an authority from that particular field of marketing, many of whom are widely renowned inside the classroom and boardroom for their marketing acumen. This revolutionary new text combines the best practices from every area of marketing – from advertising to services, consumer behaviour to retailing, international to technology. Serving as the consulting editor, Hoffman has ensured that the valued expertise of the 16 authors is presented in a consistent and uniform manner. Features: * A real-world emphasis is incorporated into every element of the text, from examples and applications to exercises and cases. * The text and package alike emphasize careers, giving students insight into the marketing opportunities available on the other side of graduation.
Each chapter features a Careers box, spotlighting a career related to the chapter. * A technology focus is integrated throughout the text and package as well. A unique Chapter 15 is devoted to Internet Marketing. Internet & Technology boxes are featured in each chapter, integrating chapter concepts with current Internet/technology news. * As a group, the authors of Marketing: Best Practices account for more than 362 years of teaching experience at 62 universities, earning 39 teaching awards. They have published 112 books and more than 942 articles. This text is a leader in every chapter.
Marketing Insights and Outrages
For many years Drayton Bird has been both delighting and infuriating readers of Marketing magazine with his insightful and often outrageous pieces. Marketing Insights and Outrages is a collection of the best of these and represents Bird’s renowned ability to entertain while educating his readers.
But Bird is not just some hack pontificating on the vagaries of the marketing industry – he is one of its most successful and practised masters. He is the man of whom David Ogilvy said, ‘Drayton Bird knows more about direct marketing than anyone in the world’.
You’ll find it easy to be seduced by Bird’s witty and irreverent observations, but don’t be fooled – this man has a serious mission. We may laugh along with him at his hilarious descriptions of marketing missteps and lunacies, but his razor-sharp observations make for sound lessons to be learnt by any marketer.
Marks’ Basic Medical Biochemistry: A Clinical Approach
A best-selling core textbook for medical students taking medical biochemistry, “Marks’ Basic Medical Biochemistry” links biochemical concepts to physiology and pathophysiology, using hypothetical patient vignettes to illustrate core concepts. Completely updated to include full-color art, expanded clinical notes, and bulleted summaries at the end of each chapter, the revised third edition helps medical students understand the importance of the patient and bridges the gap between biochemistry, physiology, and clinical care.
Master Math: Trigonometry
Get ready to master the fundamentals of trigonometry! Master Math: Trigonometry is a comprehensive reference guide that explains and clarifies the principles of
trigonometry in a simple, easy-to-follow style and format. Beginning with the most basic fundamental topics, including a review of basic geometry, and progressing
through to the more advanced topics, the book helps clarify trigonometry using step-by-step procedures and solutions, along with examples and applications. A complete table of contents and a comprehensive index enable you to quickly find specific topics, and the approachable style and format facilitate an understanding
of what can be intimidating and tricky skills. Perfect for both students who need some extra help or rusty professionals who want to brush up, Master Math: Trigonometry will help you master everything from identities and circular functions to solving triangles and trigonometric equations.
Materials for Architects and Builders
“Materials for Architects and Builders” provides an introduction to a wide range of building materials. It explains in detail the manufacture, key physical properties, specification and uses of the standard building products, everything a student would need to know. The book also describes many recent technological innovations and rediscovered materials, reflecting an increased concern for environmental issues within the Industry. This new edition has been completely updated to reflect the amended Building Regulations, the latest British and European Standards as well as incorporating current advice and information from the Building Research Establishment. Dr Arthur Lyons is a teacher fellow and principal lecturer in building materials at the Leicester School of Architecture within the Faculty of Art and Design at De Montfort University, UK. He has taught the subject of building materials for thirty five years to a wide range of students within the built environment disciplines. The text covers the widest range of materials from standard products to ecofriendly materials and components.
It is up-to-date with respect to the latest Building Regulations and European & British Standards. It is well illustrated with many colour images showing typical use of the materials in high quality construction.
Math for Nurses : A Pocket Guide to Dosage Calculation and Drug Preparation
Compact and easy-to-use, “Math for Nurses” is a pocket-sized guide/reference to dosage calculation and drug administration. It includes a review of basic math skills, measurement systems, and drug calculations/preparations. “Math for Nurses” helps students to calculate dosages accurately and improve the accuracy of drug delivery. The author uses a step-by-step approach with frequent examples to illustrate problem-solving and practical applications. Readers will find it great for use in the clinical setting or as a study aid. Practice problems throughout the text and end-of-chapter and end-of-unit review questions will aid students’ application and recall of material. A handy pull-out card contains basic equivalents, conversion factors, and math formulas.
McMinn’s Clinical Atlas of Human Anatomy, International Edition
Product details Format Paperback | 400 pages Dimensions 216 x 279 x 27mm | 1,450g Publication date 31 Dec 2007 Publisher Elsevier Health Sciences Imprint Grune